Terms & Conditions
Welcome to Anabia Abaya! Please read these Terms & Conditions (“Terms”) carefully before using our website or placing an order. By accessing, browsing, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. Custom Orders
All abayas at Anabia Abaya are custom made to order. This means each piece is tailored specifically for you, and as such, all sales are considered final. Please review your order carefully prior to finalizing it.
2. Returns & Exchanges
Given the custom nature of our products, we only accept returns or exchanges under the following conditions:
- The item delivered is defective or incorrect (e.g., wrong size, color, design).
- You contact us within 24 hours of receipt with a clear description and, if possible, photos of the issue.
- The item is unused, undamaged, and in its original condition and packaging.
In such cases, Anabia Abaya will cover all return shipping costs. For any other reason, the customer is responsible for return shipping.
3. Order Processing & Delivery
As each piece is made-to-order, we require a processing period of approximately X working days. Please refer to the product details for estimated delivery timelines. Once shipped, delivery time depends on your location and chosen shipping method.
4. Pricing & Payment
All prices are listed in PKR (Pakistani Rupees) unless otherwise stated. We accept payments via major credit cards, bank transfers, and other supported payment methods at checkout. Payment must be fully completed before production begins.
5. Intellectual Property
All content, designs, images, and materials on this site are the exclusive property of Anabia Abaya and are protected under intellectual property law. Unauthorized reproduction or use is prohibited.
6. Limitation of Liability
While we take all reasonable steps to ensure accurate product depiction, we cannot guarantee that colors will appear identically across different devices.
Anabia Abaya is not liable for indirect, incidental, or consequential damages arising from your use of our products or website.
7. Contact Us
If you have any questions, concerns, or would like to initiate a return or exchange, feel free to contact us:
WhatsApp: 0308-2221212
Email: support@anabiaabaya.com
8. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
Last Updated: August 23, 2025