Your privacy is very important to us. This policy explains how Anabia Abaya collects, uses, and protects your personal data.
1. Personal Data
We take responsibility for all the personal data (such as your name, address, email address, phone number, and date of birth) that you provide us with, obtained when you subscribe to our newsletter or create a personal profile.
2. How Do We Use Your Data?
We use the information that we collect to fulfil our commitments to you and to provide you with the service that you expect. This includes sending you information and offers for marketing purposes.
To provide you with relevant offers and information, we may analyze your data. We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this, your personal data will be deleted.
3. What Information Do We Share with Third Parties?
Anabia Abaya may share your personal information with trusted third parties or affiliates who perform services on our behalf or process authorized transactions. The personal information shared is protected via contractual agreements and cannot be disclosed further.
We do not sell your information to any third party, nor do we disclose your personal information to unaffiliated third parties.
4. Your Rights
You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete, or irrelevant, you can ask to have the information corrected or removed.
5. Cookies
A cookie is a small text file that is saved to, and retrieved from, your computer or mobile device. Anabia Abaya uses cookies to enhance and simplify your visit. We do not use cookies to store personal information or to disclose information to third parties.
Types of Cookies We Use:
- Permanent Cookies: Stored on your computer or mobile device for no longer than 12–24 months. Used to store your preferences, such as start page selection and saved details.
- Session Cookies: Stored temporarily and disappear when you close your browser. Used for functions like product filtering and login checks.
- Third-Party Cookies: We use tools such as Google Analytics to collect aggregated statistics. These cookies may be both permanent and session-based.
6. Managing Cookies
You can easily erase cookies from your computer or mobile device using your browser settings. Note that if you choose to disable cookies, some features of our site may not function as intended.
7. Returns & Exchanges
All abayas are custom made. Hence, we only offer returns and exchanges if the item sent to you is incorrect or defected.
In the unlikely situation that we have sent you a defected or incorrect item, please get in touch with us within 24 hours of receiving your order.
Kindly make sure the purchased goods are unused and undamaged by the customer. In this scenario, Anabia Abaya will bear the shipping charges. However, in all other cases, the customer will be responsible for shipping costs.
8. Contact Us
If you have any questions about our Privacy Policy or how your data is handled, please contact us at:
Email: support@anabiaabaya.com
Phone: +92 308 222 1212